Terms and Conditions

Terms and Conditions (Website)

  1. Who we are
    Blossom Wellbeing Group (“We”, “Us”, “Our”) provides information about our social care services through the website located at https://blossomwellbeinggroup.co.uk/ (“Website”).
    Registered address Pack Horse Ln, High Green, Sheffield S35 3HY. Contact: 0114 350 3237.
  2. Acceptance of these terms
    By accessing and using the Website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the Website.

We may update these Terms from time to time. Your continued use of the Website after changes means you accept the updated Terms.

  1. Using the Website
    You agree to:

use the Website lawfully and in a way that does not infringe anyone else’s rights; and
not attempt to interfere with the Website, including hacking, uploading malware, or disrupting availability.
We may restrict, suspend, or terminate access to the Website (or any part of it) at our discretion if we reasonably believe you have breached these Terms or acted improperly.

  1. Services and information (not a contract)
    The information on this Website is provided for general purposes and does not constitute:

a guarantee of eligibility for services, or
a binding offer of care, support, or placements.
Any care/support you may receive will be subject to separate assessment, arrangements, and documentation provided by us.

  1. Accuracy of content
    We aim to keep the Website content up to date. However, we do not warrant that all information is complete, accurate, or error-free. Content may be changed or removed at any time without notice.
  2. Intellectual property
    Unless otherwise stated, all intellectual property rights in the Website (including text, graphics, logos, and design) are owned by us or licensed to us. You may view and use the Website for your personal/non-commercial purposes only.

You may not copy, reproduce, republish, sell, or distribute Website content without our prior written permission.

  1. Third-party links and content
    The Website may contain links to third-party websites. We do not control those websites and are not responsible for their content, policies, or availability.

Including a link does not imply endorsement by us.

  1. Privacy and cookies
    Your use of the Website is also governed by our Privacy Policy (and any cookie policy, if applicable). Those policies explain how we collect and use personal information when you contact us or use Website features.
  2. Contact forms and messages
    If you send us a message through contact forms or other channels, you agree that:

the information you provide is accurate and you have the right to share it; and
we may use the information to respond to your enquiry.
We may review, edit, or remove messages/content where permitted or where necessary for safety, legal compliance, or moderation.

  1. User-generated content (if applicable)
    If the Website allows submissions such as comments, reviews, or other user content, you retain ownership of your content but grant us a licence to host, display, and moderate it for the purpose of operating the Website.

You must not submit content that is unlawful, defamatory, abusive, or infringes others’ rights.

  1. Disclaimers
    To the maximum extent permitted by law:

the Website is provided “as is” and “as available”; and
we do not make guarantees about uninterrupted access, security, or the Website being error-free.
If you require urgent help or emergency assistance, you must contact the relevant emergency services (e.g., 999 in the UK), not rely on the Website.

  1. Limitation of liability
    To the maximum extent permitted by law, we will not be liable for any losses or damages (including indirect or consequential losses) arising from your use of the Website.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited (for example, for death/personal injury caused by negligence, or where liability cannot be excluded under applicable law).

  1. Changes to the Website
    We may change, suspend, or discontinue the Website (or any part of it) at any time, without notice.
  2. Governing law
    These Terms are governed by the laws of England and Wales. Any dispute will be subject to the courts of England and Wales, unless your statutory rights require otherwise.
  3. Contact us
    If you have questions about these Terms, please contact us at 0114 350 3237 or via the details on our Website: https://blossomwellbeinggroup.co.uk/.